Responsible Gaming

Gambling Should Be Entertainment

At Lizaro Casino, we believe that gambling should only ever be enjoyed as a form of entertainment, not as a way to earn money or solve financial problems. If you find yourself gambling to make money, chase losses, or escape difficult feelings, it may be time to seek help.

We are committed to promoting responsible gaming practices and supporting players in maintaining control over their gambling activity.

Age Verification

Lizaro Casino is only available to individuals who are 18 years of age or older, or above the legal gambling age in your jurisdiction within Great Britain. We take age verification seriously and verify all players during registration to ensure compliance with UK gambling regulations.

You must be at least 18 years old to use Lizaro Casino.

Warning Signs of Problem Gambling

If you recognise any of the following behaviours in yourself or someone else, it may indicate a gambling problem:

• Chasing losses by gambling with more money to recover what you've lost
• Hiding your gambling activity from family, friends, or partners
• Spending more time and money on gambling than you intended
• Neglecting work, school, or personal responsibilities due to gambling
• Borrowing money to gamble or pay gambling debts
• Feeling anxious, irritable, or restless when trying to reduce gambling
• Gambling to escape problems, stress, or unpleasant emotions
• Lying about the amount you gamble or your losses
• Attempting to cut down or stop gambling without success
• Jeopardising relationships, education, or career opportunities

If you experience any of these signs, we encourage you to reach out for support.

Self-Help Tools Available at Lizaro Casino

Lizaro Casino provides several tools to help you maintain control over your gambling:

Deposit Limits

Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly). Once you reach your limit, you will not be able to deposit further funds until the period resets.

Loss Limits

Set a maximum amount you are willing to lose over a set period. When you reach this limit, your account will be temporarily restricted from further play.

Reality Checks

Enable pop-up reminders during your gaming sessions to inform you of how long you have been playing and how much you have spent. These help you stay aware of your activity in real time.

Self-Exclusion

If you wish to take a break from gambling, you can self-exclude from Lizaro Casino for a period you choose (minimum 24 hours). During this time, you will not be able to access your account or place bets. Self-exclusion can also be linked to GamStop (see below) for multi-operator self-exclusion across the UK gambling industry.

To access these tools, log into your Lizaro Casino account and navigate to your account settings or contact our customer support team for assistance.

Support Organizations

If you or someone you know is struggling with gambling, professional help is available. The following organisations provide confidential support:

United Kingdom

• GamCare – Free, confidential counselling and information for problem gambling
  Website: www.gamcare.org.uk
  Phone: 0808 8020 133 (free, 24 hours a day)
• GamStop – National self-exclusion scheme covering all UK gambling operators
  Website: www.gamstop.co.uk
  If you self-exclude via GamStop, you will be banned from accessing all licensed UK gambling sites for your chosen period.

International Support

• Australia – Gambling Help Online
  Website: www.gamblinghelponline.org.au
• Canada – Responsible Gambling Council
  Website: www.responsiblegambling.org
• United States – National Council on Problem Gambling
  Website: www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700 (free, confidential, 24/7)
• Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Information and support for problem gambling in German: www.bzga.de

If You Need Help

If you believe you have a gambling problem, please reach out for support immediately. There is no shame in asking for help, and professional organisations are ready to assist you confidentially, at no cost.

Your wellbeing is important to us. Contact GamCare, GamStop, or any of the organisations listed above to speak with a trained counsellor who can provide practical support and treatment options.

Remember: you are not alone, and help is available.

Contact Lizaro Casino Support

If you have questions about our responsible gaming tools or policies, our customer support team is here to help. Please contact us through your account or visit our support page.